ACG’s consultants have supported projects around the world, serving clients on six continents. We have successfully participated in marketing and risk management assignments, portfolio sales, alliance development, operational assessments and litigation assistance for companies worldwide.

The opening of our office in London in May 2006 testified to our global growth and reinforced the expansion of our Industry Roundtables in Europe. However, we recognize that exemplary advice and solutions derive from dedicated practical expertise. We offer a familiarity with international regulatory environments, macroeconomic issues and interchange structures as well as consumer attitudes toward payments and borrowing. We impart our knowledge to optimize profitability appropriate to the client's market focus.

Examples of international consulting by ACG are explained in greater detail in the Capabilities section of this site. They include:

• strategic planning for a South African private-label servicing company, the results of which were said by the client to be "worth 10 times the investment."
  
  
• efficiency improvements and best-in-class policy implementations for the chargeback/disputes department at an Australian bank.
  
  
• defense testimony on product design and use of intellectual property for a large Canadian card issuer.
  
  
• program launch assistance for a UK client, including creation and implementation of credit underwriting policies, product pricing, and direct mail and Internet channel communications.
  
  
• product development support, in tandem with servicing and processing partners, for a Chinese bank wishing to enter the credit card market.
  
  
• strategic leadership for the collections and recoveries functions, and creation of a program management office at a major UK bank to reduce current-year loan loss impairments by £50 million.